Terms and Conditions

General terms

We are not responsible under these Terms and Conditions for any acts or events outside our reasonable control (force majeure), that adversely affect your purchase, including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.

Any notices relating to these Terms and Conditions will be sent to you via your registered e-mail address.

Madia & Matilda take your privacy very seriously. We work hard to ensure that we only use your information in the ways that you have agreed. Our Privacy Statement explains what information we collect on our website, how and when it is collected, what we use it for and how we will use it in the future. If you have any further questions relating to this statement please contact us

The information we collect is to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. By visiting our websites, or providing your information to us, you are accepting the practices described in this privacy policy.

How it works

We collect information when you register online or update your account, log-in, place an order, opt-in to receive our emails, shop online, participate in a contest, promotion or survey, or join our social networking sites.When you provide an email and place an order on our website you may receive a newsletter from us which you can opt out of at any time.

When you place an order on our website, we use this information to process and track your order and contact you via email or phone if we have any questions or concerns regarding your order. If you provide an email address during checkout, you will also receive order confirmation and shipping status emails.

Marketing email communications

At various points on our website you have the option to join our email list and receive information about our products, services and offers. Also, if you provide us with your email address when you register online or update your account, log-in, place an order, make a customer service inquiry, opt-in to receive our emails, shop online, participate in a contest, promotion or survey, you may automatically be added to our email list and receive marketing or promotional information from us.

If you do not wish to receive Madia & Matilda marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all Madia & Matilda marketing emails.

Warranties

You hereby warrant that:

You have the right, authority and capacity to enter into the Terms and be bound by them;

You will comply with all local laws that relate to your Use of the Website;

You are solely responsible for your Use of the Website.

Use, exploitation and/ or display of any Submission(s) by us on the Website does not infringe the statutory or common law rights of any third party.

Purchasing goods online

This part sets out some terms which apply to your purchase of goods from us through the website.

You make an offer to purchase a product from us (your "order") by completing the staged process on the website as set out below:

· Adding product to your shopping basket

· Enter login details

· Enter billing address details

· Enter delivery address details

· Confirmation of order

Your order only constitutes an offer to purchase good(s) from us, and does not form a binding contract until accepted by us. Where you order more than one product your order contains a series of offers for each product individually. On receipt of your order, we will send you an order acknowledgement email to the email address which you provide in the order process.

This order invoice email will contain your order number, details of the good(s) ordered and a delivery estimate. Note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase goods.

We must receive full payment of the price of the goods before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your goods for despatch.

An offer made by you to purchase a product shall only be deemed to be accepted by us when we despatch that product to you and send you an order despatch email which includes details of the product.

We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available we will include details of the unavailable product in the order despatch email.

A product which is not available will not be included in the order despatch email.

International use

We make no representation that any of the Materials or any other materials on the Website or the Functions are appropriate or available for use in locations outside the United Kingdom, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access the Website from locations outside the United Kingdom do so at their own risk and are responsible for compliance with local laws.

Returning goods by post

It’s easy to return your item(s) by post. Simply complete the enclosed returns form with your name, address, and order number. Ensure your goods are securely wrapped and the completed returns form is enclosed. Take the goods, along with the despatch note, to the Post Office. Make sure you obtain a ‘proof of postage’ certificate which you should retain until you’ve received your refund. It usually takes between 5-10 working days from the postage date to receive items and process refunds.

Notice & Disclaimers

The way you use our website, www.madia matilda.co.uk, will be governed by the Notices and Disclaimers we’ve outlined below.

We do our best to ensure that the information on the website is accurate and helpful at all times. However, we cannot ultimately guarantee the accuracy of all information nor be held liable for any decisions/actions you take based on the information provided, except where further agreement has been made, in writing by Madia & Matilda to you.

While we endeavour to keep the website running effectively, we cannot guarantee the availability nor accessibility of our online service at all times and except where outlined in these Notices and Disclaimers we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website.

Any link (whether it is a hyperlink or other referral device) used on the website is provided solely for the use and convenience of the visitor. The link does not represent any endorsement or recommendation by us and does not mean that we have any direct association with the linked website. We are not responsible for the content of any websites where a link to www.madia matilda.co.uk exists, nor for the legal consequences of you’re entering into any contracts with the third parties that provide these website links and we do not accept any liability for any loss, damage, expense or costs incurred by you as a result.

We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access our website for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).

All Intellectual Property Rights and goodwill in or relating to the contents of our website belong to either ourselves or to our suppliers. In particular, the trade marks displayed are registered and nothing contained in these conditions or the website should be construed as granting by implication, estoppels, personal bar, or otherwise, any licence or right to use any of the trade marks without our permission. However, copying and printing of those web pages which contain the trade marks is permitted within the scope of the licence contained at below.

You may download to a local hard disk and print extracts from the website solely for personal, non-commercial use. You may also recopy downloaded extracts to others for their personal, non-commercial use.

The interpretation, construction, effect and enforceability of this agreement shall be governed by English Law, and you and we agree to submit to the jurisdiction of the English courts for the determination of disputes.