Privacy Policy

Madia & Matilda - Privacy and Cookies Policy

April 2020

Introduction

This is the privacy and cookies policy for www.madiamatilda.co.uk (Site). The Site is operated by or on behalf of Madia & Matilda (we, us and our). For the purposes of European and UK data protection law, (the "Data Protection Law"), the data controller is Madia & Matilda, 6 John St, Stroud, Glos, GL5 2HA.

We are committed to protecting your privacy on-line. This policy (together with our Online Terms of Supply and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By using the Site, you acknowledge that you have read and understood the terms of this privacy policy and the use of personal data described.

We reserve the right to change this privacy policy from time to time by changing it on the Site. This privacy policy was last updated in April 2020.

Information we may collect from you

We may collect and process the following information about you:

Information you give us

information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the Site, including if you register as a user of the Site, upload or submit any material via the Site, request any information, or enter into any competition or promotion we may operate or sponsor; in connection with an account sign-in facility, your log-in and password details;

details of any transactions made by you through the Site with us or Brands; credit and debit card information (where saved by you) communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or its content; and

information from surveys that we may, from time to time, run for research purposes, if you choose to respond to, or participate in, them.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

Information we collect about you With regard to each of your visits to our Site we will automatically collect the following information by means of cookies and/or other similar technologies:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform or mobile device; information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

Information we receive from other sources

This is information we receive about you if you use another website we operate or another services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this Site. We will also have told you for what purpose we will share and combine your data.

We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, and search information providers).

Cookies and other technologies

Our Site uses cookies to distinguish you from other users of our website. When you interact with the Site, we try to make that experience simple and meaningful. When you visit the Site, a web server sends a cookie or other similar technology to your computer or mobile device (as the case may be). Cookies are small pieces of information which are issued to your computer or mobile device (as the case may be) when you visit a website and which store and sometimes track information. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the Site and will last for longer.

The cookies and/or other similar technologies we use collect information, such as the type of internet browser or mobile device you use, any website from which you have come to the Site, your IP address and/or the operating system of your computer or mobile device.

We use the following sorts of cookies and/or other similar technologies, such as tracking GIFs, web beacons and pixel codes, either alone or in combination with each other to create a unique device ID:

Strictly necessary cookies. These are cookies that are required for the operation of our Site and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our Site, use a shopping cart or make use of e-billing services.

Analytical/performance cookies.

They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us for our legitimate purposes to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies.

These are used to recognise you when you return to our Site. This enables us, subject to your choices and preferences, to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies.

These cookies gather information about the pages on the Site that you visit, and also other information about other websites that you visit, so as to place you in a "market segment". This information is collected by reference to the IP address that you are using and/or your unique user ID, and includes information about the county and city you are in, together with the name of your internet service provider. This information is then used to place interest-based advertisements on the Site which it is believed will be relevant to your market segment